Shipping policy

Shipping Policy

Thank you for shopping with us 

Order Processing Time
All orders are processed within 1–3 business days . Once your order has been processed, you will receive a confirmation email with your order details.

Shipping Times
Estimated delivery times:

  • Domestic: 10-15 business days
  • International: 10–20 business days

Please note that delivery times are estimates and may vary due to external factors beyond our control.

Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 2–5 business days for tracking information to update.

Shipping Rates
Shipping costs are calculated at checkout based on your location and shipping method selected.

Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, and taxes. These charges are not included in the item price or shipping cost and are the responsibility of the customer.

Delays
We are not responsible for shipping delays caused by carriers, customs processing, or unforeseen circumstances such as weather conditions or high demand.

Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged product and packaging. We will review your case and offer a replacement or refund if applicable.

Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed as delivered. Please contact your local shipping carrier to file a claim.

Returns & Exchanges
We accept returns within 14 days of delivery.
To be eligible:

  • Items must be unused and in original condition
  • Must be returned in original packaging

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Incorrect Address
Please ensure your shipping address is accurate. We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.

Contact Us
If you have any questions about your order or this Shipping Policy, please contact us at:
Email: [shopify1fitness@gmail.com)